Refund Policy

Membership

Currently H4Y holds no memberships.

Should we provide memberships later this year; Memberships can be cancelled at any time. Membership fees are normally non-refundable but if you have made an error in your membership selection or change your mind about joining Homestead For Youth, please contact us.

Donations

Due to the nature of charity donations, refunds are given at the discretion of our management. Please make sure that the amount you enter is the amount you wish to give. In the event of an incorrect amount being entered, or if the donation is made accidently or there is an extremely unusual circumstance, please contact us firstly via info@H4Y.com.au or by calling 0449 939 597. If a donation is refunded, the associated tax receipt is no longer truthful so it should be shredded and destroyed.

Merchandise

If you are not satisfied with your product or would like a different size, we are happy to exchange it for a new one or refund your purchase price. This is in addition to your rights under Australian Consumer Law. Please contact us firstly via info@H4Y.com.au or by calling 0449 939 597 to arrange a refund/exchange.

Services

Due to the nature of our services and the joint relationship required service fees are non-refundable and cancellation fees apply in the absence of a medical certificate. Should you have concerns with the service or treatment provided please speak directly with management.

In the event of tickets purchased to the Animal Farm only, refunds are provided only when 72 hours notice is provided or the event organizers reschedule or cancel the event.